You question, we answer!

F.A.Q.

What is UNDR DSTRCT?

UNDR DSTRCT is more than just a brand—it’s a movement. We stand for authenticity, self-expression, and breaking free from the digital constraints that dictate modern life.

Where can I buy UNDR DSTRCT products?

You can purchase our collections exclusively on our official website. Stay updated by following us on social media or subscribing to our newsletter for new drops and special releases.

Can I track my order?

Yes! Once your order is fullfilled, you will receive a email to monitor your journey.

I ordered, When will it arrive?

Thats awesome to hear! Once your order is placed, our system will automaticly send your order to our team and make sure your order is fullfilled withing the next day!

How do I know my size?

We provide a detailed sizing guide on each product page to help you find the perfect fit. If you're unsure, feel free to contact our support team for assistance.

What is your return policy?

We accept returns and exchanges within 30 days of purchase. Visit our Returns & Exchanges page for more details.

What payment methods do you accept?

We accept all major credit and debit cards, as well as PayPal and other secure payment options. You can check out securely on our website. We also accept Klarna, iDeal, Bancontact and payconiq by bancontact payments!

What should I do if my order arrives incorrect?

If you incorrect item, please contact our support team immediately with your order details and photos, and we’ll resolve the issue as quickly as possible.

You can contact customer support at info@undrdstrct.store

How can I contact customer support?

You can reach us through our Contact Us page or by emailing our support team at info@undrdstrct.store! We strive to respond to all inquiries within 24-48 hours.

Do you send internationally?

Yes! We offer worldwide delivery. delivery times vary. Kindly read our shipping policy for more information.

How can I stay updated on new releases?

Follow us on social media and subscribe to our newsletter for the latest updates, exclusive offers, and new collection drops.

Do you offer gift cards?

Yes! We offer digital gift cards that can be purchased on our website and used for any of our products.

Are your products sustainably made?

We are committed to sustainability and ethical production. Our products are made with eco-friendly systems/software and responsible sourcing practices wherever possible.

Do you offer collaborations or sponsorships?

We love partnering with like-minded individuals and brands with affiliate programs. If you’re interested in collaborating, please contact us via our email: info@undrdstrct.store